Train Smarter. Respond Better.

Guardian360

Guardian360 turns de-escalation into reps. Trainees speak to a responsive AI avatar — voice and video — across 90+ scenarios, and every encounter is scored on ten axes and queued for instructor review.

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90+: roleplay scenarios
10: scoring axes
4: avatar providers
Live: voice + video

A look inside

What trainees actually do

Step through the core of Guardian360 — pick a capability to see what it puts in front of a trainee.

01 Speak to a live avatar Trainees roleplay with an AI avatar that listens and responds in real time — built for de-escalation and communication practice, not multiple-choice quizzes. 02 A scenario for every encounter Ninety built-in scenarios span the encounter types CTE and academy pathways train for — plus a builder for your own, scoped per cadet. 03 Scored & reviewed Each simulation produces a ten-axis score, a full transcript, and coaching feedback — then lands in the instructor’s review queue for approval.

Guardian360 · Speak to a live avatar ● live

Trainees roleplay with an AI avatar that listens and responds in real time — built for de-escalation and communication practice, not multiple-choice quizzes.

Responsive AI avatars (voice + video)
Mic-driven, natural back-and-forth
Tavus / HeyGen / LiveAvatar / LiveKit
Web Speech recognition in-browser

Guardian360 · A scenario for every encounter ● live

Ninety built-in scenarios span the encounter types CTE and academy pathways train for — plus a builder for your own, scoped per cadet.

90+ built-in scenarios across categories
Custom scenario builder
Per-cadet scenario access lists
Difficulty tiers per scenario

Guardian360 · Scored & reviewed ● live

Each simulation produces a ten-axis score, a full transcript, and coaching feedback — then lands in the instructor’s review queue for approval.

10-axis scoring per simulation
Full transcript + coaching feedback
Instructor review, approval & comments
Student reports + final report export

For trainees

Cadet profile & dashboard
Scenario library — assigned or open
Live avatar roleplay with live scoring
Student reports and a final report

For instructors

Classes, trainees & assignments
Review queue with a waiting badge
Scenario builder & program reports
Avatar / voice configuration in settings

The library

Ninety encounters, every kind of contact

The library spans the encounter types CTE and academy pathways train for — from routine contacts to high-stakes crises — and you can author your own, scoped per cadet.

De-escalation Core
Mental-health crisis Crisis
Domestic conflict High-risk
Traffic stops Patrol
Welfare checks Community
Use-of-force decisions Judgment
Community interactions Rapport
Crisis negotiation Advanced

What gets measured

Ten axes on every encounter

Each simulation is scored across ten axes of communication and de-escalation, with a full transcript and coaching feedback attached for instructor review.

Scorecard Representative scorecard from one encounter.

Active listening 84
Empathy 90
De-escalation 78
Communication clarity 86
Procedural justice 80
Officer safety 73
Decision-making 82
Professionalism 92
Rapport 88
Resolution 79

How it works

01
Set up the cadet

Create a cadet profile and open the dashboard.
02
Enter a scenario

Pick from the library or an assignment; access can be scoped per cadet.
03
Roleplay live

Speak to the avatar; the encounter is transcribed and scored on ten axes.
04
Review & approve

Instructors review, comment, and approve in the queue; reports export for grading.

Under the hood

Guardian360 supports multiple avatar back-ends and degrades to a mock provider when no keys are present, so it runs in any classroom.

Tavus / HeyGen / LiveAvatar — avatars
LiveKit — real-time media
Web Speech API — in-browser recognition
Mock provider — runs with no keys

Questions

Guardian360 FAQ

What does the avatar actually do?

It role-plays the other party in an encounter — listening to the trainee over the mic and responding with voice and video in real time.

What gets scored?

Every simulation is scored on ten axes of communication and de-escalation, with a full transcript and coaching feedback attached for review.

Can instructors control which scenarios a cadet sees?

Yes — per-cadet scenario access lists, class assignments with due dates and required attempts, and a review queue for approving submissions.

One platform

Part of the PSS360 platform

Guardian360 shares one login, one roster, and one record with the rest of the platform.

Dispatch360

An AI-powered 911 dispatch console — trainees answer AI-driven emergency calls, run a full CAD system, and coordinate radio traffic before the real call comes in.

Learn more